About Us

Sikela is a forward-driven retail and electronics company dedicated to bringing modern, reliable, and high quality products to customers across Ghana and beyond. Established in November 2019, Sikela was born from the desire to create a trustworthy, accessible, and customer centered brand that truly understands the needs of modern households, families, and tech savvy individuals.

From Phones accessories, phones, home appliances, baby care products, and the complete range of Oraimo products, Sikela has grown into a one stop destination for essential lifestyle goods. We value excellence and authenticity, and our business is built on a foundation of trust the very heart of our slogan, "Trust Makes It Different."

At Sikela, every product we sell is carefully selected to enrich everyday life with reliability, functionality, and style.

Our History

Sikela began its journey in November 2019 with a simple vision: to make quality electronics and everyday essentials accessible and trustworthy. Starting as a small retail initiative, the company quickly expanded its product lines to include a wide range of electronics, children's wear, interior décor items, phone accessories, household appliances, and officially distributing all Oraimo products.

Through dedication, integrity, and unwavering customer focus, Sikela has steadily become a recognized name in Ghana's retail and electronics space. Our goal is to keep growing while maintaining the same strong foundation of trust and commitment that shaped our beginning.

November 2019
Sikela was founded with a vision to bring quality electronics to Ghanaian households
Early 2020
Expanded product range to include home appliances and children's wear
Mid 2021
Became authorized distributor for all Oraimo products in Ghana
Late 2022
Launched e-commerce platform to serve customers nationwide

Mission & Vision

Mission Statement

Our mission is to deliver high quality, dependable, and affordable electronic and lifestyle products that improve the way people live, work, and connect. We aim to build long term relationships with customers based on trust, authenticity, and excellent service.

Vision Statement

Our vision is to become one of Ghana's most trusted and preferred retail brands widely known for quality products, exceptional customer service, and a shopping experience built on honesty, reliability, and value.

Our Goals

  • Expand Product Accessibility: Provide a wide range of electronics, household items, fashion pieces, and décor products at competitive prices.
  • Strengthen Brand Trust: Maintain a strong reputation for selling only authentic and verified products, including authorized Oraimo items.
  • Customer Centric Growth: Create a smooth and enjoyable customer experience through professional service, timely delivery, and responsive support.
  • Regional Expansion: Grow beyond our immediate locality and establish multiple branches across Ghana and neighboring regions.
  • Digital Excellence: Build a robust online presence that allows customers to shop conveniently anytime, anywhere.

Core Values

Trust

The heart of our brand. Every product and service we offer must meet the standard of honesty and reliability.

Quality

We ensure that all items especially electronics and Oraimo products are authentic and dependable.

Customer Satisfaction

Our customers come first. We listen, respond quickly, and ensure every interaction leaves them happy.

Integrity

We operate transparently, honor our commitments, and uphold ethical business practices.

Innovation

We stay updated with modern trends and technologies to provide the best solutions for our customers.

Affordability

Sikela believes quality shouldn't be out of reach. We price fairly and competitively.

Our Product Categories

Sikela offers a broad range of products across several categories, making us a trusted multi purpose retail shop for individuals, families, and businesses.

Electronics

We supply premium and affordable electronic devices tailored to modern needs, including smart devices, speakers, earphones & earbuds, smart home gadgets, power solutions, and more.

Authorized Oraimo

Sikela proudly deals in the full range of Oraimo products, including power banks, chargers, headphones & earbuds, smartwatches, and more.

Phones & Accessories

We retail smartphones and all essential phone accessories such as screen protectors, phone cases, chargers, wireless accessories, memory cards, headsets, and more.

Home Appliances

For everyday home use, including fans, blenders, irons, electric kettles, mini home electronics, and kitchen gadgets.

Children's Wear

Quality and comfortable clothing for babies, toddlers, and kids.

Why Choose Sikela?

  • Guaranteed Authentic Products – especially for Oraimo products.
  • Competitive Prices – premium quality made affordable.
  • Excellent Customer Service – friendly, professional, and responsive.
  • Wide Variety – everything you need in one place.
  • Trustworthy Brand – reflected in our slogan and business philosophy.
  • Convenience – online and in store access to all products.

Brand Promise

Sikela promises to provide genuine products, transparent service, and a shopping experience that brings peace of mind. Every purchase must reflect the belief that "Trust Makes It Different."